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Summer 2002 Newsletter - Page 4

Business Training

We have some FREE places available on the retail Service Training Course starting on Tuesday 24 September 2002. The Course runs for six weeks and will be held at the Angel Place Shopping Centre between 6.00pm and 7.30pm.

Course Topics

  • Dealing with abusive behaviour and the challenging customer.

  • Giving the first impression/body language.

  • What is good service?

  • Who are your customers/ What is your product?

  • Helping the Disabled Customer.

  • Listening and Learning Skills.

The training is aimed at any one working in the service sector in Bridgwater. Each course is limited to twelve delegates. Larger businesses can also send staff on this course but there is a modest fee of £60 for the entire six week course, including printed handouts.

Jeanette Sealey is a professional trainer who has delivered previous training to twenty five staff from seventeen businesses in Bridgwater, as well as to staff at Cribbs Causeway and many other retail and service organisations.

For a booking form or further information please contact: Wendy White 01278 446859 or Fax 01278 452538

Technology Training Update

The Business Development Unit at Bridgwater College would like to thank everyone who completed and returned the questionnaire distributed with the last edition of Bridgwater On-line. The results from these have been collated and analysed and we are now looking to run the training that has been identified as being the most beneficial to local businesses. This training will continue to be run through our current European Social Funded project ‘Project Web’ and its anticipated follow on project, which is currently under development.

Competition Winners

Jubilee Window Display Winners

1st Thompson Bros.

2nd Flowers International

3rd Number One

Highly Commended certificates were awarded to:

Heidi’s Flowers and Finishing Touch

Mercury Readers Choice

Mr Young, Bridgwater

Hunt the Jubilee Crown Winners

Mrs Wilson, Mrs Thomas and George Bull.

All winners live in Bridgwater.

 

"Is your Business at Risk from Fire!"

Waste bins and skips are becoming a very popular target for arsonists. Don’t let your premises become another fire statistic and don’t let your property present a ‘soft target’. By taking some simple precautions, expensive inconvenience can be avoided.

 

Here are some simple guidelines to assist you: 

Manage the Disposal of Waste

Don’t allow rubbish to build up around your premises.Clean up on a regular basis.

 

Do Not Obstruct Fire Exits with Rubbish

It may be you who needs to escape via that route.

 

Collection of Waste

Make arrangements with the waste disposal companies to collect and dispose of your waste before the start of holiday periods.

 

Frequency of Collection

Monitor the frequency of collections. Are they sufficient or does waste produced exceed the capacity of the bins/skips provided? If it does, don’t order more bins/skips; arrange for more frequent collections.

 

Storage of Waste

Where possible restrict access to where waste is stored. Try not to encourage people to come onto your property. Keep temptation out of sight.

 

Siting

Choose where you locate your skips/bins carefully. Do not site them too close to your buildings and have a minimum of 3 metres between skips.

 

Replacement Costs

Following a bin/skip fire, your company could be responsible for the repair or replacement of the bin/skip - a cost of £100 - £2500. 

Act now before it’s too late!

For further information please contact:

The Somerset Fire Brigade

Community Fire Safety Hotline

 

01823 364507
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